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( 12 comments — Leave a comment )
off_coloratura
May. 9th, 2009 07:52 am (UTC)
Wow, very odd. And twice! Are you going to take it in, have it looked at?
hal_obrien
May. 9th, 2009 08:23 am (UTC)
I hadn't even thought of that. (I'm very used to have to sink or swim on my own.) I guess I could, if I can find the receipt. It's been 59 days, and the Apple warranty is... one year, it seems. I use Time Machine (that's what one of those two drives you may have noticed to the left of the mac is for -- they're both 1TB), so I guess I could do a restore...

Hm. Food for thought.
off_coloratura
May. 9th, 2009 08:25 am (UTC)
This is NOT normal behavior. I've never seen it before, and our Mini's certainly never done it.
ckd
May. 9th, 2009 05:57 pm (UTC)
Yup. My first guess would be bad RAM; I don't remember if that model has shared graphics or dedicated VRAM. It might be worthwhile to run hardware test off the DVD overnight or something to see if that finds anything.
ckd
May. 9th, 2009 06:00 pm (UTC)
You can enter the serial number on their Online Service Assistant page to get the info they have, which should show that it's less than a year old and therefore still covered.
cluefairy_j
May. 11th, 2009 02:37 pm (UTC)
Couple of things: Wow. Our Mac Mini's haven't done that. But then, my first mac laptop for my "Switch" kept crashing and I needed to reboot a lot. This irritated Chris no end. Heh.

Anyway, doesn't matter about warranty for basic troubleshooting for free at the Genius Bar. You can take any Mac machine in and they'll do an initial, free, look at the machine (ipod, iphone, etc.).

You can even schedule your Mac Genius visit online.
hal_obrien
May. 11th, 2009 08:33 pm (UTC)
Well, I've just gotten a response from Neal Stephenson (rare enough), who tells me he hasn't seen such a thing recently, although his wife's Treo used to snow crash (!)
cluefairy_j
May. 11th, 2009 09:04 pm (UTC)
Screw the mac mini, neal stephenson sent you an email? awesome. ;)
(Anonymous)
Jul. 25th, 2009 01:51 pm (UTC)
Snow Crash?
I think you are just trying to trash the mac mini.
You have taken the time to post your video on half a dozen websites, but you haven't taken ten minutes to call tech support or gone to an Apple Store to actually get it fixed? And another reader's suggestion to get Apple help is a NEW idea to you? BS! You can report back to Redmond now. Your negative campaign has been exposed.
hal_obrien
Jul. 25th, 2009 08:55 pm (UTC)
Re: Snow Crash?
Whatever steps I have or have not taken are not relevant to my main point -- That this happens in the first place.

The public perception is that Macs do not crash. I am providing empirical evidence not only that they do crash, but they do so in a spectacular way. If your point is that the crash is fixable... Well, yes. And so are the overwhelming majority of crashes in Windows (or UNIX/Linux, or BeOS, or OS/400, or whatever).

If you can provide evidence of a Windows machine doing a snow crash, I welcome it. If not, then I regret to say Macs really are different.
bohemiancoast
Aug. 30th, 2009 07:11 am (UTC)
I do wonder, though, if you're so used to Windows machines and their typically useless warranties, that you haven't quite worked through the fact that a mac is like a toaster in this respect; if it breaks in the first year, Apple will sort it out. (And you can buy Applecare for years 2 and 3 too). Macs do, in fact, create spectacular display effects. But it's normally a hardware rather than a software issue.
hal_obrien
Aug. 30th, 2009 07:18 am (UTC)
I will freely concede the possibilities of Stockholm Syndrome taking hold on me.

So, yes, this may be "learned helplessness" taught at Windows U.
( 12 comments — Leave a comment )